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Digital Transformation

Automation observability for SMEs: detect failures before customers do

An automation without metrics can fail for days. Learn what to log, alert on and keep as a manual fallback in an SME.

Blurtek
1 min read78 words
01

Automation still needs observation

A workflow can fail because of a format change, expired authorisation or slow provider. Log enough context to investigate without copying sensitive customer data into logs.

  • Run and workflow version identifiers
  • Duration, result and failed stage
  • Retries and pending queue
  • Masked sensitive data
  • Named owner and manual fallback

Alerts should support a decision: pause, review, escalate or continue. Test recovery and prevent duplicate actions.

Blurtek can help instrument your automations and design actionable alerts.

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