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AI & Automation

Operational runbooks for AI agents in SMEs: automate without losing control

A runbook turns an AI agent into a governable process: objectives, permissions, approvals, evidence and recovery for an SME.

Blurtek
1 min read87 words
01

AI agents need operational boundaries

An SME should define goals, allowed data, tools, permissions and approval points before connecting an agent to business systems. A runbook makes the process reviewable and easier to stop.

  • Clear objective and completion rule
  • Approved data sources
  • Least-privilege tool access
  • Human approval for sensitive actions
  • Execution logs and named owner
  • Rollback or manual fallback

Start with a low-risk task, test incomplete inputs and expand only when evidence and ownership are in place.

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